Privacy Policy
We are committed to protecting your personal data and your privacy.
Last updated: March 2026
1. Data Controller
The DataFlow Company TDFC GmbH is the controller responsible for processing your personal data in connection with FlowOps and this website. Contact: info@thedataflowcompany.com
2. Data We Collect
We collect the following categories of personal data: - Account data: name, email address, and company name when you register - Usage data: features accessed, actions performed, and session duration - Technical data: IP address, browser type, operating system, and device identifiers - Communication data: messages and inquiries you send to us
3. How We Use Your Data
We use your personal data to: - Provide, maintain, and improve FlowOps - Authenticate you and manage your account - Respond to support requests and inquiries - Send service-related notifications and updates - Comply with legal obligations
4. Legal Basis for Processing
We process your data on the following legal bases under GDPR Art. 6: - Performance of a contract (Art. 6(1)(b)): to provide the services you have requested - Legitimate interests (Art. 6(1)(f)): for security, fraud prevention, and service improvement - Consent (Art. 6(1)(a)): where you have explicitly agreed, e.g. for marketing emails - Legal obligation (Art. 6(1)(c)): to comply with applicable laws
5. Data Retention
We retain your personal data for as long as necessary to provide our services or as required by law. Account data is deleted within 30 days following account termination. Some data may be retained longer for legal, tax, or accounting purposes.
6. Your Rights Under GDPR
As a data subject, you have the right to: - Access your personal data (Art. 15 GDPR) - Correct inaccurate data (Art. 16 GDPR) - Request erasure of your data (Art. 17 GDPR) - Object to processing (Art. 21 GDPR) - Request data portability (Art. 20 GDPR) - Withdraw consent at any time (Art. 7(3) GDPR) - Lodge a complaint with a supervisory authority (Art. 77 GDPR) To exercise your rights, contact us at info@thedataflowcompany.com.
7. International Data Transfers
Your data may be processed in countries outside the European Economic Area by our service providers. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including standard contractual clauses.
8. Cookies and Tracking
We use cookies and similar technologies to operate our service and improve your experience. Please see our Cookie Policy for detailed information about the cookies we use and how to manage them.
9. Contact and Complaints
For questions about this Privacy Policy or to exercise your rights, please contact us at: info@thedataflowcompany.com You have the right to lodge a complaint with your national data protection supervisory authority at any time.